Comply with the application requirements

Any organisation that would like to become one of the ZDHC Approved Solution Providers is required to set up an account on the ZDHC Solution Provider Platform (SPP). To do this the following must be actioned: 

1.Setting up a new account

2. Fill in the Organisational Profiles and upload any supporting documents

3. Fill in the ZDHC InCheck Verification Provider online application form

When you are satisfied with your responses to the application and all the necessary documentation has been uploaded, submit and pay for the application. ZDHC will review your application and clarify any outstanding questions or additional information that is needed.

Next steps

The approval process includes a maximum of two feedback rounds from ZDHC. If, after these two rounds, the application is still incomplete or does not meet the required criteria, the request will be declined. To reapply, you will need to restart the approval process (complete the questionnaire and upload all required documents) and pay the review fee again.

In case this is your organisation's first approval, the service order will be accompanied by a master service agreement which will be signed only once and will be the framework for all the following approval contracts. Then pay your first pro-rated year annual fee.

Once an organisation is a ZDHC Approved InCheck Verified Provider, via the SPP, it can nominate its staff to take the online training courses on the ZDHC Academy.

If the nominated staff member is qualified, they can conduct the relevant services for the suppliers.

More information in this knowledge base FAQ.